FAQs

Q:  How are orders shipped?
A:  Domestic orders ship via UPS Ground, and international orders ship via USPS Priority Mail (unless otherwise specified).

Q:  How long will it take to receive my order?
A:  Your order will be processed and shipped out within 2-4 business days.  UPS Ground takes between 1-5 business days (depending on how close you are to Los Angeles, California), and the USPS shipping times to other countries vary quite a bit.  We hope you receive your order in a timely fashion - please feel free to contact us if you have not.  We'd be happy to look up your tracking information and to update you on the delivery status.  

Q:  What are your card formats?
A:  A7, 4 Bar, Flat Notecards and Mini Flat Notecards.

A7:
5 x 7 inches.
The suggested retail price is $4.50.

4 Bar:
3.5 x 5 inches; sleeved.
The suggested retail price is $4 for a vector card.
The suggested retail price is $5 for a letterpress card.

Flat Notecard:
5 x 7 inches; sleeved.
There are two flat notecards and envelopes per sleeve.  
The suggested retail price (for 2 cards & envelopes) is $5.

Mini Flat Notecard:
2 x 3.5 inches; sleeved.
There are two flat notecards and envelopes per sleeve.  
The suggested retail price (for 2 cards & envelopes) is $2.50.


Q:  What kind of paper, ink & envelopes do you use?
A:  Vector cards are offset-printed with vegetable-based inks on uncoated, FSC-certified, post-consumer recycled card stock.  Letterpress cards are printed on cotton, tree-free paper with rubber-based inks.  The cards are paired with assorted colored, kraft, metallic and white envelopes - whatever fits the card best. 


Q:  Is there an order minimum?
A:  The opening minimum is $150 and reorder minimums are $100. 

Q:  I used to have an account on your former wholesale site.  Is my information the same?
A:  No - this is a completely new site, so you'll need to register again.  Our sincere apologies for this inconvenience!


Q:  I am a retailer based in California.  Do I need to fill out and send you a resale form?
A:  Yes, please do!  We will send you 6 free cards if you fill out and send this form to:

fomatopolis
1530 Glen Aylsa Ave
Los Angeles, CA 90041

Please feel free to contact us at anytime!

Phone:  323.387.9480
Fax:  718.407.0901
E-mail:  hello at fomato dot com